Languages and Skills
Languages
Python
SQL
PowerShell
HTML
PHP
DAX
Skills
Troubleshooting and problem-solving
Strong communication and customer service skills
ETL development
Scripting
Automation: Task Scheduler, Power BI, Power Automate, SSIS
Data visualization with Power BI
SQL Server administration
Server administration
Version control with Github
Flexibility and adaptability
Work Experience
Operations Data Analyst
2020 - Current
Collaborated with management, clients, and stakeholders to provide tools for business decisions
Developed Python scripts to collect and clean data from various REST APIs and store them in SQL Databases to improve operating efficiency
Automated data processes using tools such as Python, Flow, and task scheduler to reduce time cost and increase data availability
Maintained development server and SQL server to ensure confidentiality, integrity, and availability of databases
Conducted troubleshooting on databases, Python scripts, SQL queries, and BI dashboards/analytics to implement changes
Programmed Python ETL processes to automate reporting frequency from weekly occurrences down to hourly updates using APIs
Developed and implemented robust data pipelines, using Microsoft gateways and automations for Power BI, to construct datasets, reports, and dashboards that improved data accessibility and informed decision-making across the organization. Additionally, played a key role in maintaining these data solutions to ensure data accuracy, reliability, and security.
Administered Power BI, Windows Server, and SQL Server to manage all reporting functions, ensuring reliable data storage and effective report delivery.
Provide technical support for our internal team members as well as external clients, ensuring timely and accurate delivery of reports to stakeholders.
Child Welfare Supervisor
Oklahoma Department of Human Services
2012-2017
Conducted investigations and assessments on cases of child abuse and neglect, working closely with law enforcement and other agencies to ensure the safety of children.
Managed a caseload of 8-13 families per week as a Child Welfare Worker, ensuring the safety and well-being of children while working with parents to address concerns and establish goals.
As a Supervisor, oversaw a team responsible for the safety of 45-55 families and approximately 60-90 children a week, providing guidance and support to ensure compliance with agency policies, best practices, and approving all final decisions on child safety.
Managed and reveiwed case files, ensuring that all necessary documentation was accurate and up-to-date. I also maintained confidential records and communicated with clients, workers, and stakeholders regarding case updates.
Collaborated with interdisciplinary teams to develop case plans and identify resources for vulnerable families. I also attended court hearings and provided testimony as needed.
Facilitated trainings for new employees and provided ongoing coaching and support to my 6 member team. I also conducted worker evaluations to highlight success and recommendations for growth.
Utilized data analysis to monitor trends and outcomes, making recommendations for program improvements and identifying areas for additional support.
Education
2017-2020
Bachelor of Technology in Cybersecurity & Digital Forensics